FAQ
Questions buyers usually ask before ordering custom flexible packaging
Use these answers to align procurement, product, design and compliance teams before requesting a quote.
What does HBPACKS manufacture?
HBPACKS manufactures custom flexible packaging, including stand-up pouches, coffee bags, flat bottom pouches, kraft pouches, spout pouches, 3-side-seal bags and paper boxes for food, pet products, dental aligners, cosmetics, personal care products, liquids and other consumer goods.
Can you recommend packaging material structure?
Yes. HBPACKS can recommend a structure based on your product, shelf-life or protection target, barrier need, filling method, destination market and budget. Final selection should be validated by testing.
Do you support food-contact compliance documents?
Yes. HBPACKS can support compliance discussions with available heavy metals, REACH SVHC, EPR, EU Responsible Person / GPSR and material-chain reports. EU 10/2011 food-contact documentation should be assessed according to final material, food type, contact time and temperature.
Which compliance reports are available?
Available references include heavy metals report ST20260622004-1, REACH SVHC report ST20260622004-2, German EPR registration H-71F8BE-CN, EU Authorized Representative certificate EUREP-2026062514183810465, SGS PE material-chain report SZXEC26000889201 and CNAS laboratory accreditation reference CNAS L11010.
Can these reports be used for every product?
No. Reports and registrations have scope limits. They should be matched to the exact pouch structure, material batch, product application, destination market and customer filing purpose before any formal claim is made.
Can you support destination-market compliance planning?
HBPACKS can discuss available material declarations, testing references and packaging requirements against the final structure, packed product, intended use and destination market. Final compliance remains project specific.
Can you help plan packaging artwork for different markets?
Yes. We can coordinate pouch panels, dielines and printable areas around the supplied languages, label content and destination-market needs. The brand owner or importer remains responsible for confirming final mandatory information.
What is the usual lead time?
Typical reference lead times are 7-12 days for digital printing and 15-20 days for rotogravure production. Actual timing depends on artwork approval, material, quantity, season and production load.
Can you handle multiple SKUs?
Yes. Digital printing is a practical route for multiple SKUs, test launches and seasonal packaging because it reduces plate setup constraints.
Can you ship internationally?
HBPACKS supports global logistics and can discuss DDP routing for suitable destinations. Confirm shipping method, destination, Incoterms, customs documents and delivery schedule before production.